Privacy Policy
Last Updated: March 15, 2025
At kirexanova, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our capital budgeting education platform. We're based in Queensland, Australia, and we follow Australian privacy laws—specifically the Privacy Act 1988 and the Australian Privacy Principles (APPs).
Look, privacy policies can be dense. We've tried to keep this straightforward because you deserve to know exactly what happens with your data. If something isn't clear, reach out to us directly.
What Information We Collect
Information You Give Us
When you sign up for our learning programs or contact us, we collect details like your name, email address, phone number, and sometimes your business information if relevant to your learning goals. We also gather information through forms on our site—things like inquiries about program schedules or requests for course materials.
Technical Information
Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our pages. We use this to improve site performance and understand which resources are most helpful to learners. It's standard practice and helps us spot technical issues before they become problems for you.
Learning Progress Data
If you enroll in our courses, we track your progress through modules, completion rates, and assessment scores. This helps us provide better support and tailor recommendations to your learning path. We might also collect feedback you submit about course content or your overall experience.
How We Use Your Information
We use your personal information for several purposes:
- Course Delivery: To provide access to learning materials, send program updates, and communicate important information about your enrollment.
- Customer Support: To respond to your inquiries, troubleshoot technical issues, and provide guidance on capital budgeting concepts when you reach out.
- Service Improvement: To analyze how learners use our platform, identify areas for improvement, and develop new educational content based on actual needs.
- Communications: To send newsletters, program announcements, and relevant educational resources. You can opt out of marketing emails anytime—we include an unsubscribe link in every message.
- Compliance: To meet legal obligations under Australian law, including maintaining records for tax purposes and responding to lawful requests from authorities.
Note: We will never sell your personal information to third parties. Period. That's not our business model, and it never will be.
Data Sharing and Third Parties
We work with a limited number of service providers to operate our platform effectively. These partners only receive the minimum information necessary to perform their specific functions, and they're contractually bound to protect your data.
Service Providers We Work With
- Hosting Services: Australian-based servers that store our website and learning platform data securely.
- Email Communications: Tools we use to send course updates and newsletters. These providers have access to your email address and name.
- Payment Processors: If you purchase a program, payment information goes directly to our payment processor. We don't store full credit card details on our servers.
- Analytics Services: Platforms that help us understand site usage patterns. This data is anonymized wherever possible.
All our major service providers operate within Australia or have robust data protection standards equivalent to Australian requirements. If we ever need to transfer data internationally, we ensure appropriate safeguards are in place.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles, you have several important rights regarding your personal information:
Right | What It Means |
---|---|
Access | You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request. |
Correction | If your information is inaccurate or outdated, you can ask us to correct it. We'll update our records promptly. |
Deletion | You can request deletion of your personal data, subject to certain legal exceptions (like tax record requirements). |
Restrict Processing | You can ask us to limit how we use your information in specific circumstances. |
Complain | If you're unhappy with how we handle your data, you can lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC). |
How to Exercise Your Rights
To make any of these requests, send an email to support@kirexanova.com with "Privacy Request" in the subject line. Include your full name and the email address associated with your account. We'll verify your identity before processing any request—this protects your information from unauthorized access.
Data Security Measures
We've implemented technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our security practices include:
- Encrypted connections (SSL/TLS) for all data transmission between your browser and our servers
- Regular security audits and vulnerability assessments of our systems
- Access controls that limit who can view personal information within our organization
- Secure backup procedures to prevent data loss
- Staff training on data protection and privacy obligations
That said, no system is 100% secure. We can't guarantee absolute security, but we take reasonable steps to protect your data and respond quickly if any breach occurs. In the unlikely event of a serious data breach that could harm you, we'll notify you and the OAIC as required by law.
Data Retention and Deletion
We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Here's what that looks like in practice:
Active Learners
If you're enrolled in a program, we retain your information for the duration of your course plus seven years afterward. This meets Australian tax and business record requirements. Your learning progress and course materials remain accessible during your enrollment period.
Inactive Accounts
If you haven't engaged with our platform for three years and aren't enrolled in any programs, we may delete your account data after sending you a reminder notification. You can request early deletion at any time.
Marketing Communications
If you've only subscribed to our newsletter without enrolling in courses, we'll keep your email address until you unsubscribe. After that, we remove it from our active lists within 30 days, though we may retain a record that you unsubscribed to prevent accidentally re-adding you.
Cookies and Tracking Technologies
Our website uses cookies—small text files stored on your device—to improve your experience and help us understand how people use our site. We use both essential cookies (necessary for the site to function) and optional analytics cookies.
Types of Cookies We Use
- Essential Cookies: Keep you logged in, remember your preferences, and enable core platform features.
- Analytics Cookies: Help us see which pages are most visited and how users navigate through content.
- Functional Cookies: Remember your settings and choices to personalize your experience.
You can control cookies through your browser settings. Disabling essential cookies may affect how the site functions, but you're free to block analytics cookies without impacting your access to learning materials.
Children's Privacy
Our services are designed for adults engaged in professional development and business education. We don't knowingly collect information from anyone under 18 years old. If you're under 18, please don't provide personal information through our site. If we discover we've inadvertently collected data from a minor, we'll delete it promptly.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top of this page shows when the most recent changes were made.
We encourage you to review this policy periodically—though honestly, most updates are minor clarifications or additions rather than major overhauls.
International Data Transfers
We primarily store and process data within Australia. However, some of our service providers may have servers or operations outside Australia. When this happens, we ensure they meet Australian privacy standards or have equivalent protections in place. Any international transfers comply with Chapter 8 of the Privacy Act 1988.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: support@kirexanova.com
Phone: +61 401 758 531
Mail: 212 Quay St, Rockhampton QLD 4700, Australia
If you're not satisfied with our response to a privacy concern, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.